Last updated: June 2026 — Lachlan Mercer, Aromaticessentials
We'd love to hear from you! Whether you have a question about our PayID pokies reviews, want to share feedback, or have a business inquiry, please get in touch. Lachlan Mercer, the founder of Aromaticessentials, personally reads and responds to reader communications.
The best way to reach us is via email:
We aim to respond to all inquiries within 2-3 business days. We appreciate your patience as we work through messages carefully to provide thoughtful, helpful responses.
Have a question about one of our reviews or guides? Want to know more about our testing methodology or the pokies we've recommended? Send us an email and we'll get back to you with detailed information. We're passionate about helping Australian players make informed decisions about where to play.
If you represent a licensed online pokies venue, gaming platform, or related service and are interested in working with Aromaticessentials, we'd like to hear from you. Please email us with details about your business and partnership proposal. All partnerships are evaluated based on our commitment to honest, independent reviews.
Found an error on our site? Have suggestions for improving our reviews or adding new content? We take feedback seriously. Our goal is to provide accurate, up-to-date information about PayID pokies in Australia, and your input helps us do that better. Please let us know:
Please note: We cannot assist with casino account issues, withdrawal disputes, bonus problems, or payout claims. If you're experiencing a dispute with a gaming operator, please contact:
These organisations have the authority and tools to investigate complaints and help resolve disputes. Our site provides reviews and information only and cannot intervene in individual player matters.
Email: [email protected]
Website: aromaticessentials.com.au
Thank you for being part of the Aromaticessentials community!