Thank You for ordering from Aromatic Essentials
I hope its an easy, enjoyable process. If you require assistance please contact me
Online Shop Information
No Chemicals, No palm oil, No animal cruelty. Vegan and Organic fresh products made to order. Soaps in stock.
Wholesale inquiries welcome. Large orders of soap need to be ordered 6 weeks in advance.
Contact me if you have any queries, I am happy to help.
Using The Store
Any order you start will remain in your cart for 30 days, so you can come back to it later. There are 100 products in the store so the easiest way to find something specific is to use the search bar at the top of the page.
Paypal including Secure credit card and Bank deposit is available. if you are local, you can order and choose Pick Up option. You wont be charged shipping but bring payment with you. Please leave a note with time and day expected to pick up.
Please note, we are closed Monday, Tuesday, Wednesday. (My weekend). Appointments can be made for Wednesday onward – afternoons until 7pm.
PayPal is instant and secure. You can pay from your credit card or bank. Bank transfer may take a few days.Direct deposit is an available option during checkout. The bank details will be displayed for you to deposit to, please email me to let me know you made a deposit. It will hasten the processing of your order as I only check bank account occasionally. Once the money has cleared, your order will be dispatched and an email will let you know.
Afterpay is a new option to pay it off over 4 payments. You won’t be charged any extra to use this method. Its very easy. Go to Details page
For the bricks n mortar SHOP in Mullalyup, cash, credit card, debit card and Paypal are available.
Shipping is calculated at checkout. Only $1 is added onto the Auspost charges and this is to help towards packaging materials and transport costs. Express post is also available at reasonable rates. If the parcel is 500g TO 5KG AND FITS IN A SMALL BAG, YOU WONT BE CHARGED ANY EXTRA.
Where possible, packaging contains recycled materials (ECO PEANUTS ARE BIODEGRADABLE) and OTHER PACKING MATERIALS ARE RE-USED FROM MY SUPPLIER ORDERS. I print on recycled paper. Products are progressing towards PLASTIC-FREE!
If you prefer to not buy any plastic, you can add a note when you order and I’ll do my best to supply you with a glass jar,glass bottle or aluminum tin option. If the item is usually wrapped in plastic I will omit it.
P.S Some products are already bottled in plastic, or must be wrapped in plastic (bath bombs for example), which must be moisture free. However, I am testing the options of cloth material, which is Australian Organic Hemp cloth. Hemp cloth is mold resistant, hard-wearing, washable and most certainly reusable. The shampoo bars for instance, wrapped in hemp that can be painted, drawn on and used as a book mark for yourself or as a gift.
I encourage you to re-purpose or recycle all the packaging materials. Please don’t put them in land fill. 🙂
It takes 1-2 days to get your parcel into the post, unless I need to make that product then it is a 2- 3 day wait. The rest is up to Australia Post. Usually 7-10 days to Eastern states.
Express post is recommended. A tracking number is provided with your order and emails will keep you updated.
Any problems? Let Me Know